Standard shipping is $4.99 USD per order.

Orders with 2 or more items qualify for free standard shipping to all destinations we serve.

LIOR currently ships to the United States, United Kingdom, Canada, Australia, and New Zealand.

The total estimated delivery time is 7 to 13 business days from order to delivery.

This includes 1 business day for order processing and 6 to 12 business days for standard shipping after dispatch.

Delivery times are estimates and may vary due to customs processing, local postal delays, carrier delays, or other factors outside our control.

Yes. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

Please allow 24 to 48 hours for tracking information to update.

Yes. You have 30 days from delivery to request a return.

Items must be unworn, unused, in their original packaging, and include proof of purchase.

For hygiene reasons, items that have been worn or show signs of use cannot be returned.

Customers cover return shipping for change of mind returns.

If your item arrives damaged or defective, please contact us and we will help resolve the issue.

Message us on WhatsApp or email hello@shoplior.com within 30 days of delivery.

Please include your order number and the reason for your return. We will reply with the next steps.

The fastest option is to return your original piece for a refund, then place a new order for the piece you want.

Once we receive and inspect your return, approved refunds will be issued to your original payment method within 10 business days.

Your bank or payment provider may take a few additional days to process the refund.

LIOR jewelry is made from hypoallergenic stainless steel with gold or silver plating, depending on the style.

Our pieces are made with a hypoallergenic stainless steel base and are generally well tolerated by sensitive skin.

As with any jewelry, a small number of people may still react depending on individual skin sensitivity. If you have a known metal allergy, please check the product details before purchasing and discontinue use if irritation occurs.

Yes. LIOR jewelry is water resistant, so handwashing, light rain, and brief showers are fine.

To extend the life of the plating, avoid prolonged exposure to salt water, chlorine, sweat, perfumes, lotions, cleaning products, and harsh chemicals.

Avoid perfume, lotion, oils, and harsh chemicals.

Wipe gently with a soft dry cloth after wear and store your jewelry in a dry place when not worn.

We recommend keeping each piece separate to avoid scratching or tangling.

Plating is a surface finish and may naturally fade over time with regular wear.

This is normal and is not considered a defect. Following our care tips will help extend the shine and finish of your jewelry.

Yes. All LIOR anklets are adjustable for a comfortable fit.

Each piece includes an adjustable extender so you can wear it slightly tighter or looser depending on your preference.

Yes. All LIOR toe rings are adjustable.

They are designed to gently adjust for a comfortable fit on different toe sizes.

You can use the 30 day return window for a refund and place a new order for a different style.

Items must be unworn, unused, and in their original packaging.

We accept major credit and debit cards, Apple Pay, Google Pay, PayPal, and Shop Pay.

Available payment methods may vary depending on your location and checkout options.

Message us on WhatsApp or email hello@shoplior.com within 1 hour of placing your order and we will do our best to help.

Once an order has been dispatched, we are unable to edit or cancel it. You may request a return after delivery if eligible.

Yes. Gift cards are available on our website.

Message us on WhatsApp or email hello@shoplior.com.

Our support team is available 7 days a week.

We typically respond within 24 to 48 hours.