Shipping Policy

Processing Time

All orders are processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.

During high-demand periods, processing times may be slightly longer, but we always do our best to dispatch your order as quickly as possible.

Shipping Destinations

LIOR currently ships to the following countries:

United States, United Kingdom, Canada, Australia, and New Zealand.

Estimated Delivery Times

The total estimated delivery time is 7 to 13 business days for all destinations.

This includes:

1 business day for order processing
6 to 12 business days for standard shipping after dispatch

Delivery times are estimates only and may vary due to customs processing, local postal delays, carrier issues, or other factors outside our control.

Shipping Costs

Standard shipping is $4.99 USD per order.

Orders with 2 or more items qualify for free standard shipping to all available destinations.

Customs & Import Duties

Orders shipped internationally may be subject to customs fees, import duties, or taxes upon arrival.

These charges are the responsibility of the customer and are not included in our product prices or shipping costs. LIOR is not responsible for delays caused by customs processing.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

Please allow 24 to 48 hours for the tracking information to update after dispatch.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at hello@shoplior.com.

We will do our best to help resolve the issue as quickly as possible.

LIOR is not responsible for packages lost due to an incorrect or incomplete shipping address provided at checkout.

Incorrect Address

Please make sure your shipping address is correct before placing your order.

Once an order has been dispatched, we are unable to redirect the package.

If an order is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Any additional shipping costs will be the responsibility of the customer.